Resident Accounts & Billing

Residents must submit their email address to Project SOAR in order for us to activate their resident portal account. Once we receive your email address, an invitation will be sent via email to set up their account and create a password. If the resident does not have an email address, they will be required to pay their rent via the PayNearMe system. If a residents family member/loved one has an email address, the resident may, with the permission of that person, use their email address to create their account. For assistance, please contact a Billing Specialist at 954-900-9980 ext 2 Monday-Friday 9AM-5PM and we'd be happy to help!

Set Up Portal Account

Of course! Project SOAR understands a residents family/loved ones are often involved in the recovery process and that often entails with them assisting financially. If the resident has an email address on file and has already setup their account, you will need to log in with their email address and password. If the resident does not have an email address on file and the family/loved one does, we can create the resident account using the family members email address. Click the button below, fill up the form, and we will email you an invitation to setup the resident portal account within (24) hours.

Set Up Portal Account

Simply login to your Resident Portal Account and click on the "Get Paycode" button. Type in your zip code, click your nearest payment location and enter either a phone number OR e-mail address and we will have the barcode sent directly to you! If you have not setup your Resident Portal Account and need a barcode sent to your phone or e-mail, please call a Billing Specialist at 954-900-9980 ext 2. Specialists are available Monday-Friday 9AM to 5PM. Should you require a paper copy, please notify your Program Manager.

No worries - we're here to help! Click the button below and enter the e-mail address on file and we will send you an e-mail to reset your password within a few minutes.

Reset Password

Effective January 1, 2025, Project SOAR Recovery Residences has created a special program rate for those that receive social security benefits. If the total monthly amount received after any deductions is $800.00 or less, the resident is entitled to a special program fee of $155.00 to $180.00 per week OR $600.00 to $700.00 per month. Documentation to support the residents benefits is required to be provided 30-days in advance of each calendar year (December 1st) in order to continue receiving special program pricing. Failure to provide this documentation will result in the account being converted to standard program fee rate. Those that receive $801.00 or more are not eligible and must pay the standard program fee rate.

A $10.00 late-fee will automatically be applied to a residents account if payment is not received within 1 day of its scheduled due date. To dispute a late fee, you may email billings@projectsoar.us.

Project SOAR INC maintains a no-refund policy on all program fee payments and processing fees. There are no exceptions to this policy.

Residents requiring a letter confirming their residency at Project SOAR may contact a representative via email at admissions@projectsoar.us. Please include the residents name and date of birth. Your account must be current in order for us to process this request.