Call/FAX: 954-900-9980

TOLL-FREE: 1-800-922-0381

INFO@PROJECTSOAR.US

MAKE A PAYMENT

RESIDENT PORTAL

EMPLOYEE PORTAL

Resident Accounts & Billing

PAYMENT OPTIONS

How to Pay Your Program Fees?

Project SOAR's Resident Portal enables you and your family/loved ones to make credit or debit card payments, obtain a barcode to pay with cash, communicate with Project SOAR staff, view upcoming rent payments, receive rent reminders, view your rental payment history, participate in community discussions with residents from neighboring Project SOAR Recovery residences and more!

Residents are required to provide an email address in order to create an online resident portal account and pay their rent, otherwise they will be required to pay with cash via the PayNearMe system utilizing a barcode that is provided to you by their Program Manager.

To make a payment, obtain a pay code OR speak with a Billing Specialist, you may call 954-900-9980 ext 2 Monday-Friday 9:00AM to 5:00PM and we'd be happy to help!

For more details, please refer to the FAQs below.

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Payment FAQs

How Do I Setup My Resident Portal Account?

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Residents must submit their email address to Project SOAR in order for us to activate their resident portal account. Once we receive your email address, an invitation will be sent via email to set up their account and create a password. If the resident does not have an email address, they will be required to pay their rent via the PayNearMe system. If a residents family member/loved one has an email address, the resident may, with the permission of that person, use their email address to create their account. For assistance, please contact a Billing Specialist at 954-900-9980 ext 2 Monday-Friday 9AM-5PM and we'd be happy to help!

Can Someone Other Than a Resident Pay?

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Of course! Project SOAR understands a residents family/loved ones are often involved in the recovery process and that often entails with them assisting financially. If the resident has an email address on file and has already setup their account, you will need to log in with their email address and password. If the resident does not have an email address on file and the family/loved one does, we can create the resident account using the family members email address. Click the button below, fill up the form, and we will email you an invitation to setup the resident portal account within (24) hours.

Need a Paycode To Pay with Cash?

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Simply login to your Resident Portal Account and click on the "Get Paycode" button. Type in your zip code, click your nearest payment location and enter either a phone number OR e-mail address and we will have the barcode sent directly to you! If you have not setup your Resident Portal Account and need a barcode sent to your phone or e-mail, please call a Billing Specialist at 954-900-9980 ext 2. Specialists are available Monday-Friday 9AM to 5PM. Should you require a paper copy, please notify your Program Manager.

Forgot Your Password?

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No worries - we're here to help! Click the button below and enter the e-mail address on file and we will send you an e-mail to reset your password within a few minutes.

Refund Policy

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Project SOAR INC maintains a no-refund policy on all program fee payments and processing fees. There are no exceptions to this policy. ​

Late Fee Policy

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A $10.00 late-fee will automatically be applied to a residents account if payment is not received within 1 day of its scheduled due date. To dispute a late fee, you may email billings@projectsoar.us.

Proof of Residency

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Residents requiring a letter confirming their residency at Project SOAR may contact a representative via email at admissions@projectsoar.us. Please include the residents name and date of birth. Your account must be current in order for us to process this request.

Accounts In Collection

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The Resident Accounts and Billing Department at Project SOAR will make every effort to work with our residents during financial hardship and come up with a payment plan to keep them in our program. If those efforts prove unsuccessful, and you are discharged from Project SOAR with an outstanding balance, your account will be forwarded to IC System Inc. for debt collection purposes and a $50.00 collections fee will be applied to your account. Once an account has been forwarded to IC System, Project SOAR representatives are unable to discuss your financial account and all correspondence must be made with IC System directly. IC System Inc. may be reached by calling 1-800-279-7244 or by writing to them at 444 Highway 96 East P.O Box 64378, St. Paul Minnesota, 55164. Please include your name, address, phone number, account number, and list Project SOAR Inc. as the creditor.

Accepted Payment Methods

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Ready to Transform Your Life?

​Our recovery residences are located in the heart of sunny Fort Lauderdale and the Florida Beaches. South Florida is known for its relaxing atmosphere, and Project SOAR places its residents exclusively in centrally-located areas of Fort Lauderdale where they will be in a safe and nurturing environment.

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