Proof of Residency
Residents requiring a letter confirming their residency at Project SOAR may contact a representative via email HERE. Please include the residents name and date of birth. Please note: Your account must be in good standing in order for us to process your request.
Mail a Payment:
Certified money orders OR cashier checks may be mailed via certified mail to:
Project SOAR Recovery Residences
Attn: Resident Accounts & Billing
1235 NE 15th Avenue Suite B
Fort Lauderdale, FL 33304
Residents that wish to set up a recurring payment may send an e-mail to firstname.lastname@example.org and request automatic billing. This is a free service, and may be cancelled at any time.
Accepted Forms of Payment
Late Fee Policy
A $10.00 late-fee will automatically be applied to a residents account if payment is not received on its scheduled due date.
Project SOAR maintains a no-refund policy on all rent payments and processing fees. There are no exceptions to this policy.
Accounts In Collection:
Multiple attempts will be made to resolve an outstanding balance with every resident. Should our efforts fail to yield a payment arrangement, the account will be forwarded to Fidelity Capital Holdings for collections. To inquire about an account that has been placed for collection, please contact Fidelity Capital Holdings via telephone at 1-818-502-1981 Mon-Fri 9am-5:30pm PST.
You may also send your inquiry via US Postal Service to PO Box 3963 Glendale, California 91221. Please include your name, address, phone number, account number, and list Project SOAR LLC as the creditor. Project SOAR Billing representatives are unable to answer any questions regarding an account that has been forwarded for collections.